Cyklex Support

Get help with ride tracking, routes, account access, and app settings.

Common Fixes

For ride tracking issues, enable precise location and allow background location while recording rides.
For missing notifications, enable notification permissions in iOS Settings.
For account issues, sign out and sign back in with the same Apple, Google, or email account.
For route or map issues, check your network connection and try again.

You can delete your account in the Cyklex app from More. This removes your profile and schedules backed-up ride data for deletion.

Email support@cyklex.app for support.